Licensing

This category contains articles all related to licensing our products.

Licensing FAQs
Can I use Royal TS/X and Royal Server for Free (in Shareware Mode)? Royal TS/X can be downloaded, installed and used for free without registration, without...
Tue, 3 Aug, 2021 at 3:01 PM
General License Terms (EULA)
General License Terms (German Version) 1. Applicability These General Licence Terms (GLT), which may be amended from time to time, shall apply to all cur...
Mon, 19 Apr, 2021 at 1:44 PM
Privacy Policy
Data Protection Information 1. Processing activities Operation of a website for selling software for (registered) customers1 2. Controller Royal Apps Gm...
Wed, 17 Feb, 2021 at 10:36 AM
Place a Purchase Order or request a Quote
Place a Purchase Order (PO) In case you need to place a purchase order, follow these steps: After you chose a product from our Buy page, click on the Buy...
Thu, 17 Jun, 2021 at 11:09 AM
How can I cancel my order / request a refund?
To cancel your order or request a refund we need the following information: Your order no. (ie. ROYALAPPS100000-1234-12345) Your license key (in case you...
Wed, 8 Apr, 2020 at 10:31 AM
Handling Fees for Refund when using Wire Transfer
Our distributor FastSpring allows payment via wire transfer. Please note, that for payment received this way, the only option is to refund manually if it is...
Wed, 8 Apr, 2020 at 10:27 AM
Reseller Account Registration
Thank you for your interest in reselling our products to your customers.  Reselling our products using a reseller account provides the following benefits: ...
Fri, 10 Apr, 2020 at 11:20 AM
Purchase using Reseller Account
This article explains how you can purchase licenses for your end customer using your approved reseller account. If you do not have a reseller account yet, r...
Fri, 10 Apr, 2020 at 11:21 AM
Extend Maintenance using Reseller Account
This article explains how you can extend software maintenance for your end customer using your approved reseller account. If you do not have a reseller acco...
Fri, 10 Apr, 2020 at 11:22 AM