This article explains how you can extend software maintenance for your end customer using your approved reseller account. If you do not have a reseller account yet, read this article on how to register a reseller account with us.
Reseller Portal on the Extend Maintenance Page
When maintenance is about to expire, we send out special links to our customers which allow them to extend maintenance for their license. This link looks like this: http://royalapps.com/ts/win/buy-extend?token=[some token]
On the maintenance extension page you find a link to our reseller portal.
Successful Login - Billing Information
Select License, Verify Customer Data
Once you verified all the data, click on Buy Now to process the order and enter the payment details. There's no need to re-enter the billing address or the end customer address. The billing address will be automatically set from your reseller account (see Billing Information above). The end customer data will be based on the data we received from the previous order.
In case you need to change the billing or the end customer information, please contact us before you order. To speed things up, provide your reseller account information (email address) and your end customer's previous order number.