To cancel your order or request a refund we need the following information:

  • Your order no. (ie. ROYALAPPS100000-1234-12345)
  • Your license key (in case you don't have your order no. at hand)

Handling fees may apply when the order has been payed using wire transfer. Click here for more details.
Please submit a new ticket with this information and we will review your request as soon as possible.