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Chrome Key Sequence not working since update


since Update 5.0.61428 Key Sequences are not working anymore on Web Page Connections (Chrome)


I think the web page does not get the focus since the key sequence will run outside of the web page and is changing stuff in the royal ts interface

3 people have this problem

Hi everyone!

Can one of you confirm the issue is still occurring with the latest beta release:

A new chromium version has been included in the beta.



As far as I can tell, this seems to be an issue which only affects a subset of users (I also can't really reproduce the issue). Can you share the URLs of public pages you are seeing the autofill issues? Maybe I get some reliable repro case there. (If you want to share those URLs privately, feel free to open a support ticket).


I was able to reproduce this with the first public site I tried:


I also tried Spotify which works fine with the IE plugin.


With Chrome, the focus is lost before the key sequence begins. If I help it along by clicking inside the login box before the key sequence begins, the first two characters of the username are cut off. Tabs and Enter don't work, and the application menu opens

Can also confirm that the recent version brings back the old proper behaviour. Thank you for the hard work to make this happen again.

Hi Patrick,

it seems that the 3rd party vendor introduced a bug here. I opened a ticket there and hope to get a fix or workaround soon .

In the meantime, you can either downgrade to the 5.0.61330 release here:

Or you increase the delay and click the first text box in time to get the key sequence task working.


Updated to 5.00.61707 and Key Sequences are still not working.

It seems that the chrome window does not get the focus.

If I click into the first text field before the sequence starts it pastes the whole text in one field.

{TAB} and {ENTER} are getting ignored.

Thanks, I already downgraded to 5.00.61330.0 and told my colleagues to avoid any update for the time beeing.

Thanks for the quick reply.

In our tests, it works fine. Is it possible that the delay is too short? Can you provide an URL we can test against?

Thanks for looking into this. I'm available to do a screen share if needed. Cheers

 Thanks, I can also confirm that all key sequences are working properly with version 5.02.60204 again!

The strange thing is - it's mostly started working all of a sudden, apart from the enter key which I can work around as you've mentioned above. I can't think of anything on the machine that has changed... I'll keep an eye on it.

Confirmed Chrome Web Page key sequence tasks don't work in v5.0.61429. Changing your plugin to IE works. Key Sequence Broadcaster doesn't work at all though. I created a separate post, which should be available shortly.

Please download the latest release (5.0.61707) and give it a try. The chromium component was updated in this release which should fix all the focus related issues.

This might be off topic, but is somehow related: you know what would be super helpful? Having a right click option to invoke the sequence when the external window like the Chrome one has focus. Having to switch to RoyalTS, clicking the sequence then hoping it'll focus back to desired window is finicky. 

It's related to this issue, because this option would be at least a nice workaround when the autotype and focus don't work well as in newer builds then 5.00.61330.

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