As far as I can tell, this seems to be an issue which only affects a subset of users (I also can't really reproduce the issue). Can you share the URLs of public pages you are seeing the autofill issues? Maybe I get some reliable repro case there. (If you want to share those URLs privately, feel free to open a support ticket).
Thanks,
Stefan
I can confirm that the issue is still occurring with the latest v5 beta
Hi everyone!
Can one of you confirm the issue is still occurring with the latest beta release:
https://support.royalapps.com/support/solutions/articles/17000075446--royal-ts-v5-beta-version
A new chromium version has been included in the beta.
Regards,
Stefan
I'm using Royal TS v5.0.61707 on Windows 10 1903 (18362.356) and can reproduce this issue.
Key sequence tasks work fine with IE based connections but not with Chrome.
When attempting to connect using Chrome with the exact same key sequence task, the first letter of the username is not put into the login form, and tabs and enter doesn't work inside the web page. To finish off with, the 'Restore/Move/Size/Minimize/Maximise/Close' menu opens up (the same as if you left click the application icon at the top left of the title bar).
The key sequence task is: {WAIT:5000}$EffectiveUsername${TAB}$EffectivePassword${ENTER}
I still have the problem with the new Beta... sometimes it works sometimes it doesn't... but I found a workaround with the autofill plugin which works for our case... so i don't use key sequences anymore.
Hi Christian,
as mentioned here, I'm not able to repro the issue anymore. I've also published a new beta release just now here: https://www.royalapps.com/go/kb-ts-win-downloadbeta
It ships with the most recent Chromium engine. Can you check if you are able to repro the issue with this version?
Regards,
Stefan
Any update on this? Build 61330 is the last working version - containing different bugs. The most annoying failure (non-working key sequences inside the Chrome plugin) are still part of all newer versions up to build 61707.
That is weird. Anyone else is seeing this?
It did still not work like it was before the patches... but I was able to change the Key Sequence so that it now works...
{WAIT:3000}{TAB}$EffectiveUsername${TAB}{BACKSPACE}$EffectivePassword${TAB}{TAB}{SPACE}
{ENTER} had some strange behaviour... so I now Submit the form with SPACE on the Submit Button
Also I had the problem with one extra random Keystroke in front of theĀ $EffectivePassword$ so I added theĀ {BACKSPACE}... very strange but at least its now working...
Thank you for the video, Patrick. Can you increase the first wait in the key sequence task to {WAIT:5000} - just for testing?
I made a Video of the current behavior:
I've increased the wait but it did not change anything.
But I noticed something.
If a key sequence starts there is a notification in the bottom left corner.
So I can see that the key sequence is already starting while the page shows up as loading on the bottom of royal ts.
Since I'm using a secure gateway the page takes some time to load.
I think the key sequence starts to soon and without focus on the chrome tab... the initial wait does not change the start of the key sequence itself
Hi Patrick,
the initial wait is quite short. Can you try to increase the first wait time? Maybe it's related to a specific web page? Do you see the same issue on other pages?
Anyone else has feedback on the beta release? For Artur it seems the issue has been resolved, correct?
Tried the new version, it works better but its not like it was before
Something changed with the {TAB} Placeholder
{WAIT:2500}{TAB}$EffectiveUsername${WAIT:500}{TAB}{WAIT:500}$EffectivePassword${WAIT:500}{TAB}{WAIT:500}{WAIT:500}{TAB}{WAIT:500}{ENTER}
The username gets entered correctly but after the tab one character gets entered in the password field before the actual password, hard to explain.
Its like this:
*Key sequence starts with a wait*
*Tab to focus Username Field*
*Username gets entered correctly*
*short wait*
*tab to focus password field*
*one character gets entered in the password field ???*
*short wait*
*password gets entered in the password field (but is now wrong because of the one character)*
*tab two times to the submit button ends on the username field... so this is also wrong*
// Was on break while writing this message, after the break royal ts was unstable (could be because of the beta) so I restarted the app and now its like before... nothing gets entered and the context menu pops up in the top left corner again...
I have installed and tested the beta, and that appears to correct the issue.
Patrick Leber
Hi,
since Update 5.0.61428 Key Sequences are not working anymore on Web Page Connections (Chrome)
I think the web page does not get the focus since the key sequence will run outside of the web page and is changing stuff in the royal ts interface
3 people have this problem