Knowledge Base

Additional information on upgrading Royal Server V3 to Royal Server V4
Royal Server V3 upgrade to V4 Remark: The software Royal Server will be called “RS” in this article. Installing/Upgrading to RS V4 RS V3 stores its confi...
Wed, 27 Apr, 2022 at 11:43 AM
Royal Server V4 has no valid worker account configured and cannot continue Startup
Royal Server needs a valid Worker Account with the following properties to work: it is able to log on (e.g. you don't need to change the password at ...
Fri, 3 Dec, 2021 at 3:36 PM
Installing Royal Server V4 on Windows Server Core
Remark: This article is valid for Royal Server V4. Basically, Royal Server V4 can be operated on a headless Windows Server Core installation (i.e. witho...
Fri, 10 Sep, 2021 at 2:04 PM
Configure Logging for Troubleshooting Purposes
Royal Server can be configured to log a substantial amount of internal information. Configuring logging is the easiest way to troubleshoot functionality iss...
Tue, 11 Jan, 2022 at 2:39 PM
Royal Server Active Directory Best Practice Guidelines
Royal Server can be installed on a domain-joined server. This way, the administrator can manage the users that have access to Royal Server in a flexible way...
Tue, 11 Jan, 2022 at 10:43 AM
Connecting through Secure Gateway takes a long time
If you are experiencing slow connection build-ups to tunneled connections, whilst using the Royal Server as a Secure Gateway, please take a look at your Net...
Thu, 5 May, 2022 at 12:29 PM
Workaround for Service Time-Out Error on Startup
This article provides a workaround to an issue where the Royal Server service does not start due to a time-out error in Windows. The default limit for a ser...
Fri, 13 May, 2022 at 12:31 PM