Can you try the internal build here:
https://download.royalapps.com/royalts/royaltsinstaller_7.02.50301.0_x64.msi
https://download.royalapps.com/royalts/royaltsinstaller_7.02.50301.0_arm64.msi
https://download.royalapps.com/royalts/royalts_7.02.50301.0_x64.zip
https://download.royalapps.com/royalts/royalts_7.02.50301.0_arm64.zip
Let me know if this resolves the issue.
Interestingly, I can add a new connection to my standard file if (and while) I have another (newly created) connection file open. If I close the new connection file, adding to my standard file is again not possible.
Do I get a reward for being the first to report? Cash is welcome.
Build 50301 was released yesterday. Thanks for your feedback and patience!
Can confirm 7.2.50301 resolved the issue
Same problem for me on version 7.02.50229 and version 7.02.50301 solves the problem and "adding connections" works again.
Thanks for confirming. Will do some more testing and release this version soon...
I can confirm that after installing this internal build, adding new connections is now working as it should.
Exact same issue, can duplicate/delete, etc.. but "new" gets the same error on document
Benjamin that is what I found as well. Follow the dialogue to create a new file, leave it open, then open the existing file.
Same problem here ...
Guillaume
Hi Benjamin,
can you also open a support ticket and provide more context to get behind this?
Thank you,
Stefan
Glad to see I'm not the only one with this problem. I can "duplicate" a connection, but cannot create a new one. Exact same behaviour as described by Chris.
Most probably after I updated to 7.2.50229 this morning.
Yeah, I think that would be the best way forward. Thanks!
Chris Griffin
I typically install updates when Royal TS notifies me when one is available. This morning I upgraded to 7.2.50229.0 and now I cannot add connections. The app is telling me I can't add connections to the Application document, which is not what I'm doing.