We deployed a specific rtsz file on a Windows server where we support customers.
The file has readonly permissions because we don't want it to be modified. However, upon closing Royal TS the file wants to be written which of course isn't allowed.
Is there any way we can avoid this behavior?
When the file is located on the file system, I'm afraid it's the default behavior.
You could either enable the read-only lockdown policy in the document:
When using Royal Server to provide the document via the document store, you can provide document level ACL and serve the file as a read-only file: