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Screen share participants report blank screen


When I share my screen using Microsoft Teams, participants report they see a blank screen in the Royal TS connection window.  Is there a privacy setting I'm not seeing that causes this behavior?

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Hi Michael,

sorry that you are experiencing this behavior.

May I ask which version of Royal TS you are currently using and if you could download the latest version here:

Would you also be able to test this using the latest Royal TS V7 beta from here:

If you'd like you can also create a new support ticket here, and we will get back to you asap:

Thanks & best regards,


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