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Unable to connect concurrently to multiple hosts behind the same RDP gateway

Greetings, when I try to connect concurrently to multiple hosts behind the same RDP gateway, the second session closes immediately, and the first reconnects. To connect to the second session, I must close the first.


I've tried both RDP plug-ins and the outcome is the same.


I don't have this problem with MSTSC.EXE.


This is with 7.0.20327 - Beta on Windows.


Is this a known issue? Can I help with troubleshooting?



1 Comment

Hi Timothy,


sorry that you are experiencing this behavior.


May I ask if this problem occurred in the previous beta and if it also occurs when using our latest stable build 6.1.60329?

If possible, could you create a new support ticket here and send us the logs by following these steps:

https://www.royalapps.com/go/support-ticket-new



- Go to Royal TS Options --> Logging
- Set "Logging Level" to "Debug"
- Enable "Save to File" to any path you want to
- Try reproducing your issue
- Disable "Save to File" option

- Attach the log file to the ticket


Thanks & best regards,

Christoph

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