Sorry for the misunderstanding, Davin!
I hope we can soon release a new beta version for you to test.
Regards,
Stefan
This thread was created after a support ticket requested I created it here.
Hi Davin,
in order to troubleshoot and assist you in this issue, please create a ticket here:
https://www.royalapps.com/go/support-ticket-new
Thanks,
Christoph
I downloaded V7
Connected to a server
Shutdown the server
Received notification the server disconnected
Tried to reconnect
Connection failed
Tab closed
Appears to remain.
Hi Davin,
can you try the Royal TS V7 beta release:
https://www.royalapps.com/go/kb-ts-win-downloadbeta
From what I can tell, the V7 beta behaves correctly. A lot of changed under the hood there and the command structure is quite different. In V6 the reconnect command from that context menu is executed differently which could cause the tab to be closed but not in V7.
Regards,
Stefan
Hi Davin,
I was able to reproduce the issue and forwarded it to our lead dev, who will look into it.
Once I have more information to share, I will let you know.
In the meantime, I wish you a nice day!
Best regards,
Christoph
Can you try this method using an SSH session to a Linux box? I experience the closed tab using Ubuntu and CentOS. I haven't used RoyalTS for RDP yet. Also I am right clicking on open tab to reconnect.
Hi Davin,
I just tested this via my Windows 11 VM.
I was connected to the VM via RDP using the latest version of Royal TS and then shut off the remote VM.
Afterwards, I was greeted with the following message:
I then clicked on "Connect", which did not work, as the VM is turned off, however the Tab stayed open with the same screen, as in the screenshot I posted above.
If this does not work for you, can you please create a new ticket here, so we can try to figure out the problem:
https://www.royalapps.com/go/support-ticket-new
Thanks & best regards,
Christoph
This will keep the tab open if I initiate a reboot. However if I try reconnecting and fail to connect the tab closes.
Hi Davin,
this can be enabled within the Royal TS Options > User Interface > Behavior > Tabs and Connections section, as shown here:
I hope this helps!
Also, I will move this topic to the Royal TS / Questions forum.
Best regards,
Christoph
Bergstrom, Davin K.
If I attempt a reconnect to a box mid reboot that connection fails and the tab closes. I would an option that will keep the tab open until manually closed. This is the default behavior of similar software such as mRemoteNG. By doing this I can initiate a reconnect multiple times until the server is available again.