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Royal TS opens on wrong monitor

Ever since the latest 2 rapid updates to Royal TS 6, it always opens on the incorrect monitor on my setup. It never did this before. It would always remeber which monitor it was last opened on. Sometimes the splash screen starts on the monitor I want it on but it invariably opens on the other one. It's not a huge deal but obviously something has changed. I'm running Windows 10 20H2 with the latest updates.


To enable verbose logging, go to View -> Options in the ribbon tab and navigate to Advanced -> Logging:

https://docs.royalapps.com/r2021/royalts/reference/options.html#internal-logging


Regards,
Stefan

Where do I get the verbose log from in Royal TS. Thanks.

This should have been fixed in that version. Can you please open a support ticket with more details? Please send us your monitor layout and screen resolutions from Windows settings and the verbose log of Royal TS.

https://www.royalapps.com/go/support-ticket-new


Thanks,

Stefan

I'm running version 6.1.50504 and there are no new updates when I check. It definitely will not open on the last monitor it was when I restart it.

Hi Randy,


this should be resolved in the latest version. Can you tell me which version you are using?


Regards,
Stefan

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