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Single OTP on opening of multiple Royal Server documents

Hello,

Here in my company all the techincians have RoyalTS that automatically opens on startup their own local RTSX document and two/three Royal Server documents with Google OTP.

It's very annoying that we have to enter the OTP for every document, is it possible to have the ability to enter the OTP just once for all the documents?

Thanks!


F


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Hi Flavio,


thanks for the feedback. I moved your idea to the Royal Server forum as this is more like a server feature. We will look into it.


Regards,

Stefan


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Hello,

Any news about this? We're currently using up to 4 documents at the same time and it's very annoying.

Thank you!


Regards,


F


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We allocate files based on user access as there's no  concept of ACL type permissions in TSX to have granular permissions within the file.


In our case we have 38 files which could quite possibly all be open at the same time. Getting 38 MFA prompts when you open the application is somewhat annoying!


At the moment we work around it by closing and opening files as and when required which isn't the end of the world, but it would be much nicer to get one prompt upon connecting to the server rather than for every file opening.


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I think even a timed MFA prompt would be a great idea. ie you only have to perform the MFA once per 24 hours for example. The prompt per document is incredibly frustrating.

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Love the MFA feature, but would be much nicer to only have to perform the MFA operation once every x hours (providing you're coming from the same IP or something)


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