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I can not Install RoyalTS on MS Surface

Hello ,

i have this Setup from Windows but i if i start the Setup from RoyalTS 5. (or 4.) then i become the Dialog "Prepare to install" ….. but no more …..

Please help .


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1 Comment

Hi Uwe,


we haven't heard of any issues with the installer. A couple of things you might want to check:

* check if the installer was downloaded completely. You can find the file hashes here: https://www.royalapplications.com/go/kb-ts-win-previousversions

* temporarily disable AV/security tools to ensure they do not interfere

* check the Windows Event Log for information why the installer might not start

* try to install with a different user account or on a different machine


I hope this helps.


Regards,
Stefan

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