Royal Apps

Royal TS 5.0.11022

Occasionally (once every few days) RoyalTS will just suddenly close, no prompts or notifications.

Event viewer shows the following error:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
  <Provider Name=".NET Runtime" /> 
  <EventID Qualifiers="0">1026</EventID> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2018-10-29T18:15:05.820093000Z" /> 
  <EventRecordID>5156</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>M10-4</Computer> 
  <Security /> 
  </System>
<EventData>
  <Data>Application: RoyalTS.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFBD4CFC540</Data> 
  </EventData>
  </Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2018-10-29T18:15:06.584049400Z" /> 
  <EventRecordID>5157</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>M10-4</Computer> 
  <Security /> 
  </System>
<EventData>
  <Data>RoyalTS.exe</Data> 
  <Data>5.0.11022.0</Data> 
  <Data>5bcdeeeb</Data> 
  <Data>msmpeg2vdec.dll_unloaded</Data> 
  <Data>10.0.18267.1001</Data> 
  <Data>b32bd4bf</Data> 
  <Data>c0000005</Data> 
  <Data>000000000017c540</Data> 
  <Data>5520</Data> 
  <Data>01d46f985dd8d368</Data> 
  <Data>C:\Program Files (x86)\Royal TS V5\RoyalTS.exe</Data> 
  <Data>msmpeg2vdec.dll</Data> 
  <Data>749e7363-4b2e-41cc-aeaf-e432a5c77430</Data> 
  <Data /> 
  <Data /> 
  </EventData>
  </Event>

I have the same problem since last RoyalTS update. It's bloody annoying. (happens to me every few hours).

It happens even when no RDP session is active, but also when RoyalTS is just idling.