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My User License

How can I get my user license to add to a new PC. I purchased a license but cannot find the file.

Best Answer

Hi,


after purchasing a license, you get a license key sent to your email address (check the junk mail folder!). Just enter the license information in View -> Options -> Licensing.


Let me know if this helps.


Regards,
Stefan

3 CommentsSorted by Oldest First
Answer

Hi,


after purchasing a license, you get a license key sent to your email address (check the junk mail folder!). Just enter the license information in View -> Options -> Licensing.


Let me know if this helps.


Regards,
Stefan

Hi Stefan,


Thanks for the info. The problem is I do not have the email. The reason I bought a new computer is because the old one crashed and I lost the email. Is there any way to get the email re-sent?

Regards,

John

Hi John,


in this case, please open a support ticket using the following URL:

https://support.royalapplications.com/support/tickets/new


Please provide the share-it order number or the email address you used to order the license.


Thank you,

Stefan

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