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SFTP using Secure Gateway

I have the newest version of Royal and have many connections built for Lenux boxes, they all work very well.  We have a jump server/Secure gateway for some of the boxes and I am able to set up the connections with no issues.

On a production box that is not using Secure Gateway I can do I can hit the SFTP button and all works, if the box uses the Secure Gateway I get an error.....


An error occurred while executing the action 'Authenticate'. Details:No suitable authentication method is supported. Supported methods: 'publickey.gssapi-keyex,gssapi-with-mic'

I have no idea what that means.....

I can get these SFTP connections to work in WinSCP with no issues.


Best Answer

Hi,


can you try the latest beta release:

https://support.royalapplications.com/support/solutions/articles/17000019691


Let me know if this resolves the issue.


Regards,

Stefan


Answer

Hi,


can you try the latest beta release:

https://support.royalapplications.com/support/solutions/articles/17000019691


Let me know if this resolves the issue.


Regards,

Stefan

That fixed it, I love your software!!!

 

Glad to hear that!


Regards,
Stefan

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