Knowledge Base

Known issues and solutions related to Royal TS for Windows.

Switching RDP Plugin to Microsoft Remote Desktop Client
In order to use the new Microsoft Remote Desktop Client (RDC) within Royal TS, the client has to be manually downloaded via the following link: https://lear...
Mon, 18 Dec, 2023 at 5:47 PM
How to send Royal TS Logs to an Elasticsearch Server/Cluster
Did you know that out of the box, Royal TS has the ability to send its logs to an Elasticsearch Server/Cluster? To do this, you will have to configure advan...
Fri, 22 Mar, 2024 at 11:43 AM
RDP Connection to Ubuntu 24.04 fails with disconnect reason = 2
In case you are trying to connect to an Ubuntu 24.04 and the connection fails with "disconnect reason = 2", please activate the "Use Redirect...
Mon, 3 Jun, 2024 at 9:01 AM