I'm closing this thread in favor of the ticket you created.
Just a quick note: You can always downgrade to one of the previous versions by downloading it from here: https://www.royalapplications.com/go/kb-ts-mac-previousversions
Considering that no upgrade path was given the only solution to upgrade is to buy a new license.
each of our licenses includes at least 1 year of software maintenance which grants you free access to minor and major version upgrades. Shortly before your software maintenance expires we send out emails that include a coupon code for extending your software maintenance at 50% off.
You can read more about our licensing model and how we handle software maintenance here.
In case you haven't received a coupon code, please contact our support team with your last order number.
Hope that helps!
I am using the royal TSX v3 License, but how can I upgrade the v3 License after upgrading to v4, because now the royal TSX cannot be used normally