Royal Apps

In this case you should try to establish a connection using a manual port forwarding (ssh tunnel) using PuTTY, for example:

https://docs.royalapps.com/r2021/royalts/reference/connections/terminal-putty.html#-tunnels

Please verify if it's working through the PuTTY tunnel first. Maybe Winbox doesn't work using a single forwarded port.

Since I'm not really familiar with Winbox, maybe someone here in this thread can provide help or guidance troubleshooting the issue.

Hi Gertjan,

I think you need to figure out why it disconnects after a few seconds. I'm not really familiar with the product but since Royal TS is simply calling the executable with arguments, it should be straightforward to get it working outside of Royal TS. Once this works, I'm happy to help with the external application configuration.

Regards,
Stefan

I'm glad it's working for you. I've discussed your proposal and putting the computer name and port on the main page might even be more confusing for users - as this is only needed when working with a secure gateway. Since this is a more advanced scenario with special requirements we decided to put this also in the "Advanced" section. Btw, our docs explain how to make use of the tokens: 

https://content.royalapplications.com/Help/RoyalTS/V5/index.html?reference_externalapp_advanced.htm

Regards,
Stefan

Assuming that you can specify computer name/ip and port in the arguments, the configuration would look like this:

Let me know if this helps.

Hi Nathan,

if the app supports specifying a custom port, it should also work with the secure gateway. Can you share some screenshots how you implemented your external app?

Thanks,
Stefan

Since we just had a support ticket in this regard, here's the setup for winbox using External Application:

Notes: 

• the first argument is the IP address you want to connect to
• the username and password needs to be configured in the Credentials section
• also make sure the path to the winbox.exe is correct in the main page and in the process tracking

Regards,
Stefan

Hi Michelle,

there's no such plugin for Royal TS at the moment and we also don't have something on the roadmap short- or mid-term. I'm not really familiar with their products but if they offer a web interface you can integrate it with Royal TS easily using the web page connection. If they have a desktop application for management, you could try to integrate it using the external application connection.

Regards,
Stefan