We are an IT service provider for different customers and use RoyalTS extensively, and it has served us very well so far. We organize our customer structure in folders, one for each customer with his accesible systems in subfolders.
From time to time we need to share our screen via MS Teams, TeamViewer or directly attached to a projector for training reasons or when working with external subcontractors.
This is where we have a data privacy problem: the external audience can see all of the other customer names and, if unfolded, some of their systems and layout.
For these reasons I'd like to have a "Privacy mode", in which the navgiation tree is restricted to just one folder and its subfolders. I imagine it to be somewhat like the chroot command in Linux: you right-click on the folder, e.g. "Customer Doe Ltd.," click "Hide Others" (or "Focus Mode," "GDPR Mode," etc.), and this folder becomes the new root folder of the navigation tree. No other entries or folders with other customer names are visible afterwards.
In today's world, hiding sensitive data is an absolute must.
Alex M.
Hi everybody!
We are an IT service provider for different customers and use RoyalTS extensively, and it has served us very well so far. We organize our customer structure in folders, one for each customer with his accesible systems in subfolders.
From time to time we need to share our screen via MS Teams, TeamViewer or directly attached to a projector for training reasons or when working with external subcontractors.
This is where we have a data privacy problem: the external audience can see all of the other customer names and, if unfolded, some of their systems and layout.
For these reasons I'd like to have a "Privacy mode", in which the navgiation tree is restricted to just one folder and its subfolders. I imagine it to be somewhat like the chroot command in Linux: you right-click on the folder, e.g. "Customer Doe Ltd.," click "Hide Others" (or "Focus Mode," "GDPR Mode," etc.), and this folder becomes the new root folder of the navigation tree. No other entries or folders with other customer names are visible afterwards.
In today's world, hiding sensitive data is an absolute must.
Cheers,
Alex