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Folder auto close with Royal TS Server

We use Royal TS with Royal TS Server. Having 12 people accessing one document with subfolders and Remote Desktop connections.

We would like some auto-collapse for the sub-folders. Many people are opening folders and are not closing them afterwards.

If i open Royal TS the next morning, there are many folder not collapsed and that's irritating me and my collagues.


With "normal" documents, there is a button "user pecific settings" --> "Folder State".

I think this is what we want. 


Sadly this button is not there, if you use Royal TS Server.


Hi Henrik,


when you use a document through the Royal Server, every user should have their own folder expansion state since we actually force the user specific settings -> folder state setting there. So you only should see the folder state of the document when you used that doc the last time - not from other users.


Can you confirm that this is not the case for you? If so, can you reproduce this behavior with a fresh new Royal Server document?


Thanks,
Stefan

Hi Stefan,


i can confirm this is not the case for me. We are using a Document, that was "private" before.

With a new Document, this works now.

So i will just copy our connections from the old document to the new one.


Best regards,

Henrik

Thanks for letting me know. I will see if we can somehow migrate older docs to use the new settings. Glad your issue has been resolved by creating a new document.

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