Can I use Royal TS/X for Free (in Shareware Mode)?
Royal TS/X can be downloaded, installed and used for free, without registration, without a license key, without time limit (no trial expiration) and without any nag screens. In this mode (Shareware Mode), the following restrictions are applied:
- You cannot have more than 10 connections per application instance.
- You cannot have more than 10 credentials per application instance.
- You can open only one document per application instance.
- Royal TSX (for macOS) only: You cannot use the AppleScript interface.
No other restrictions apply - all features of Royal TS/X are available in Shareware Mode! This allows small shops or individuals with a small environment to use of Royal TS/X free of charge, without obtaining a license key.
How long is my license valid?
Royal TS/X is licensed via a perpetual license for the version purchased, with no annual or recurring fees required. For example: If you purchase a license for Royal TS V6, all minor version (Royal TS V6.1, V6.2, etc. are covered by the license. Once, the next major version (V7) is released, a new license key is required. Each license includes a "software maintenance" (see below) and users with active software maintenance will get the license key for the next major version for free. The same of course applies to Royal TSX (for macOS) as well.
What is "Software Maintenance"?
With software maintenance you have access to the latest version of the product (including major version releases). This means you are entitled to upgrade Royal TS/X to any newer version for 1 year (or in case of extended global license, 3 years) after the purchase free of charge. Priority email support is also included in the software maintenance plan. Each Royal TS/X license includes at least a 1 year software maintenance plan. An extended global license includes 3 years of software maintenance.
What happens when my software maintenance plan expires?
You can still use the version of Royal TS/X you obtained the license for (see above: "How long is my license valid?") and you will also have access to minor product updates for the version you purchased or the version you got during the software maintenance.
What happens if I want to upgrade to the latest major version but software maintenance expired?
In case you did not extend your maintenance and wish to upgrade to the latest version, you will need to purchase full price licenses again.
How can I extend my software maintenance plan?
Expired software maintenance can be extended by purchasing new licenses at a reduced price. Customers with expired software maintenance will automatically receive an email with a discount coupon code to extend software maintenance. After you receive the discount coupon code, place a new order and enter the coupon code on the shopping cart page (after clicking the Buy Now button). If you didn't get the coupon code, please contact us and include your original order information.
Maintenance extension is a limited time offer. The provided coupon code will be valid for two months after the software maintenance expired.
Benefits of extending my software maintenance plan using the discount coupon code?
You do not need to keep multiple (previous) license keys to extend maintenance. Just enter the discount coupon code on the shopping cart page (after clicking the Buy Now button). You do not need to enter multiple license keys in Royal TS/X to unlock it. The discount is applied to all licenses of your order. This means you can get as many licenses at a reduced price as you need. You can even switch licenses at a reduced price to Site or Global license in case this makes more sense to you now.
How can I view my licenses and check their status?
You can view the status of your licenses in our customer portal at my.royalapps.com. To access the portal, please first register an account with the email address you used during the order process The customer portal also allows you to extend maintenance and request free upgrades for eligible licenses. You can also view your older licenses by opening the "Filter" menu and selecting "Show All".
What is the difference between a Site and a Global License?
A site license grants you the right to install and use the software for all your employees (unlimited users) for a single site (single office). A global license grants you the right to install and use the software for all your employees (unlimited users) for multiple sites (multiple offices/branch offices).
How is the product shipped?
Royal TS/X is delivered electronically. Once you have completed the order form, an email with the license information is sent. Ensure your email client is configured to receive emails from the shareit.com, code4ward.net, royaltsx.com and royalts.com domains.
How can I get a quote?
For more information, click here.
Can I place a purchase order?
For more information, click here.
Where is the License Agreement?
You can find the license agreement for our products here.