Hi Amresh,
do I understand correctly that the connection is working, but the value is being printed in clear text, or are the token names printed?
Would you also be able to share a screen recording / screenshots of your configuration (whilst hiding all sensitive information), so we can look into this?
If you want, you can also create a new Support Ticket here, and we will get back to you directly:
https://www.royalapps.com/go/support-ticket-new
Best regards,
Christoph
It's token names which is getting printed instead of it's value. See the screenshot.
Hi Amresh,
thanks for the screenshot.
Could you please also share screenshots of your Credential and the Custom Properties sections, whilst hiding all sensitive information?
Furthermore, I will move your thread to the Royal TSX (macOS) forum.
Best regards,
Christoph
Thanks Christoph. Attached you'll find my credential setting, folder level setting and individual server settings for custom fields and properties.
Hi Amresh,
thanks for the screenshots.
May I ask if the correct username is taken or if the string "$Env.USERNAME$@mygroup#$CustomProperty.Address$@$CustomProperty.Servername$." is used as the username value?
Best regards,
Christoph
The string "$Env.USERNAME$@mygroup#$CustomProperty.Address$@$CustomProperty.Servername$." is used as the username value.
Hi Christoph, would you able to find the root cause of the issue and how to solve this?
I was wondering if someone has faced this or can provide some solution? Is there a way to escalate?
Hi Amresh,
sorry for not getting back to you yet.
I was able to reproduce the behavior within Royal TSX V6, and we are currently looking into this.
Best regards,
Christoph
Thanks. Appreciate it!
Is there any resolution planned for it?
Hi Amresh,
unfortunately, I currently don't have any news regarding this topic and cannot promise you if and when this behavior will be adjusted.
Once it has been adjusted, we will update the thread.
Best regards,
Christoph
:(
Amresh
I'm have credentials created for various group of servers which can be replaced by the real value from the custom properties and values like this: $Env.USERNAME$@mygroup#$CustomProperty.Address$@$CustomProperty.Servername$.
This credential are used by connection however I see this is printed literally during the connection.