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error message "Cannot read executable filename for process with id" using PuTTY plugin

Hi there,

I'm recently seeing the above mentioned error message when I'm trying to establish a connection via SSH using the PuTTY plugin. It shows different process IDs until it finally bails out after about 20 seconds and shows me with the Window Picker.

It is a fairly recent issue which has only started a couple of days ago.

Any ideas here?
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I am not running putty from onedrive, but I am opening the Royal TS document from onedrive. However I would think that should have no effect. Will test opening it locally later

Hi Krikkit,


check my response here:

https://support.royalapps.com/support/discussions/topics/17000013206


A quick search with google showed that other users are also having issues running executables from OneDrive. I haven't found a solid answer or guide to enable that though. Some articles are quite old and I don't know if they still apply.

is it possible that you are starting putty out of a onedrive folder? 

I too use a Microsoft account to log on to my machine but I can't repro the issue. Any other tool/software which comes to mind?

This error comes both on a Business domain joined computer, and the one im using now, a private Win10 computer without any domain related settings. A standard login through a Microsoft account.

So there seems to be a permission problem though. Unless you start Royal TS elevated, you are not able to access process information of a child process started by Royal TS. I'm honestly not sure how this can happen on your system's. Maybe some policy? Is this a domain user logging on to a domain joined machine? Maybe you can try with a local user account?

Restarted Royal in non-elevated mode. See screenshot from task manager. Not elevated and error message is present.

image

Can you please check if the process started by Royal TS (when not started as admin/elevated) is elevated using the task manager:

https://winaero.com/blog/how-to-check-if-a-process-is-running-as-administrator-elevated-in-windows/#:~:text=Start%20Task%20Manager%20and%20switch,Elevated%22%2C%20and%20click%20OK.

Using shipped putty. Plugin - Terminal - putty has no modifications

Nope, plain Windows 10 Pro, Version 1903 - 18362.836. No securiy software except antivirus. Same error on another computer runing Windows 10 1803 (Busines)

Hmm, it looks like that the PuTTY executable is started elevated then but I have no clue how that's even possible. Are you using the shipped PuTTY version included with Royal TS or are you using your own PuTTY from a specified path in the plugin settings?

If I start Royal with Admin rights, the error message is gone, and its way quicker to embed the connection

That's weird. Are you running a Windows Insider build? Do you have some secuity/personal firewall tool installed which may interfere?

Just updated to 5.2.60420. I see the same error here.

We actually know the PuTTY process ID and we are looking for a specific window created by that process ID. We don't pull in a window from a different/unknown process id.

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