How can we help you today?

Start a new topic
Discussions Royal TS (for Windows) Questions
Answered

Multi Factor Authentication

I am trying to provide multi factor authentication for my admins before they open Royal TS. 


Is there any knows MFA tools that work with this? We use Gemalto Safenet, but open to other suggestions. 


Thanks. 


- Bill 

Best Answer

Hi Bill,


right now we do not have MFA support in Royal TS and to be honest, it's kind of hard to implement it with Royal TS alone. We are currently planning some MFA related features with Royal Server, so that when you open a specific document from Royal Server, you have to provide a second factor. This is still in development and I can't really tell a release date for that yet.


Regards,

Stefan

7 CommentsSorted by Oldest First
Answer

Hi Bill,


right now we do not have MFA support in Royal TS and to be honest, it's kind of hard to implement it with Royal TS alone. We are currently planning some MFA related features with Royal Server, so that when you open a specific document from Royal Server, you have to provide a second factor. This is still in development and I can't really tell a release date for that yet.


Regards,

Stefan

Hello, how is MFA development for Royal Server coming along?

Hi Ian,

in Royal Server we do have MFA support for document access. Once you set it up, you need to provide a second factor to open the document:

https://royalapplications.com/server/main/features-new


Regards,

Stefan

Excellent, this is great! Thanks Stefan
Hi Stefan, I don't get prompted for MFA when I try to open documents. It just tells me that MFA is forced and to contact my administrator... ?

Hi Ian,


I kindly ask you to open a support ticket here and provide some details and screenshots how you set up MFA on your server:

https://www.royalapplications.com/go/support-ticket-new


Thanks!

Sefan

If anyone is interested, I put in a Feature Enhancement Request for Royal Server Secure Gateway to support MFA...

https://support.royalapps.com/support/discussions/topics/17000015736

Login or Signup to post a comment
More topics in Questions
See all 137 topics