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The newly purchased key cannot be used

The clipboard does not contain a valid license. Please copy the full license details, including the 'Licensed to' and 'License Key' blocks.


Hi there,


could you please create a new support ticket via the following link, whilst also providing your ROYALAPPS order number, or license key is possible?

https://www.royalapps.com/go/support-ticket-new


Best regards,

Christoph


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It's because of the software version problem. I thought they were universal. I have updated and used them. Thank you.

Hi Tony,


thanks for the clarification.

If you need any further assistance please let us know, otherwise I wish you a nice day!


Best regards,

Christoph

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